Podio
All Systems Operational
Web   Operational
API   Operational
Email   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Database Maintenance May 26, 09:00-10:30 EDT
We are scheduling time for maintenance of the infrastructure on Saturday May 26th at 9 am ET // 6 am PT // 15.00 CET. The maintenance will result in downtime where the app will be unavailable. The estimated time to completion is 90 minutes. We expect the app to be unavailable for a shorter period than the full 90 minutes.
Posted on May 21, 11:32 EDT
GlobiFlow database maintenance May 29, 01:00-04:00 EDT
GlobiFlow will be performing maintenance to database containers on 2018-05-29 between 01:00 ET and 04:00 ET // 07.00-10.00 CET. There is an expected outage of 30-60 minutes to occur during this maintenance window. During the outage, hook events will queue and will be processed when the database returns online.
Please follow the scheduled maintenance on GlobiFlow side for updates during the maintenance:
http://status.globiflow.com/incidents/7wwg49q6xwkr

We apoligize for the inconvenience of this service window, the maintenance is scheduled by our hosting provider RackSpace.
Posted on May 23, 13:46 EDT
Web response time
Fetching
API response time
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Background tasks: data export, import and calculations
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GlobiFlow/webhooks queue delay
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Past Incidents
May 24, 2018

No incidents reported today.

May 23, 2018

No incidents reported.

May 22, 2018
Resolved - Our backlog of background tasks has been worked through at this point and we see again normal performance for processing of calculations, exports and imports. Thanks for your patience.
May 22, 12:48 EDT
Monitoring - We continue to work through the queue of background tasks, jobs are being processed and backlog slowly declining.
May 22, 11:24 EDT
Update - We continue to investigate the delay for some background tasks. Work is being processed as normal for most customers, however we have a specific dataset being executed slower than others causing the delays.
May 22, 10:26 EDT
Investigating - We are aware of a current delay in processing of background tasks such as calculations, excel imports and exports.
May 22, 09:55 EDT
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
Resolved - Podio has been fully operational without any delays the last hour and we consider this incident resolved. Thanks for your patience!
May 16, 14:45 EDT
Monitoring - The queue for GlobiFlow execution of workflows and webhooks are back to normal rate at this point. We have implemented a fix for the slowness earlier today, and will continue to monitor.

We are also continuing to work towards general action items to improve the architecture of the database. The errors yesterday was caused by a regression issue on our end after some updates that is suppose to speed up Podio longterm, the errors has been confirmed fixed.
May 16, 12:57 EDT
Update - Podio is available but continue to see general slowness compared to normal. Thanks for your patience while we work through this.
May 16, 12:15 EDT
Investigating - We are investigating errors causing Podio frontend to be unavailable for some users.
May 16, 12:01 EDT
Update - We continue to see improvements in general response times however we still see slower execution of GlobiFlow flows and webhooks. We will continue to monitor until the GlobiFlow flows execution are back to normal.
May 16, 11:57 EDT
Identified - We are aware of general slowness for GlobiFlow flows and within the Podio app at the moment. We are working towards a solution.
May 16, 10:29 EDT
Monitoring - We completed the fix to make the last items causing errors working properly again. Our initial results are positive and we will continue to monitor error levels closely on our end. Please let us know in Support if you still see issues or errors when accessing items after this fix at 9.12 ET - 03.12 CET. Thanks for your patience!
May 15, 21:15 EDT
Identified - We believe to have identified the issue for specific items causing errors and will be updating Podio this evening at 9 pm ET / 03.00 CET to hopefully fix the issue for all customers. The update might cause additional errors and slower response times while in process, but Podio will continue to be available during the update. We will be working through the fix between 9 pm - 10 pm ET / 03.00 CET - 04.00 CET.
May 15, 17:04 EDT
Investigating - We are continuing to investigate increase in errors for specific apps and items. These errors are only affecting a small part of the items and apps in Podio but significant enough to cause pain. We will continue to troubleshoot until the root cause of the increased errors are fixed for all customers.
May 15, 16:24 EDT
May 15, 2018
We are aware of customers experiencing increased errors in the app between 1- 1.30 pm EST/ 19.00-19.30 CET. We rolled back the update causing the errors and will ensure a proper fix on our end. The increase in errors was caused by an error in our update. We are very sorry for the trouble!
May 15, 13:46 EDT
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

May 12, 2018

No incidents reported.

May 11, 2018

No incidents reported.

May 10, 2018

No incidents reported.